Click ‘Auto-sync server content’ to verify that you can connect to the server. Get Amazon Support Here - Sometimes the download may have been incomplete or corrupted. Open the Alexa app to connect your device to a Wi-Fi network and register it to your Amazon account. Unable to connect the headset to a BLUETOOTH device with one-touch connection (NFC) Unable to make a BLUETOOTH connection Distorted sound The BLUETOOTH wireless communication range is short, or the sound skips. Comments (16) Multipoint is a function which allows you to connect two Bluetooth devices to the headset and use one device for music playback (A2DP connection) and the other for talking (HFP/HSP connection). Browse & stream your favourite music and podcasts from your web browser now. Listen to your favourite playlists from over 75 million songs on Prime Music. Try disconnecting the power cord and then reconnecting to perform a hard reboot. But, you can quickly sideload it on all the Fire TV line of devices. It could also point to a domain name server (DNS) issue, which can sometimes be fixed by clearing the DNS cache or switching DNS providers.
Expert Tip: Ask Alexa to play a song for you